Orders & Shipment

 

SHIPPING

Within India:

• Shipping is free and fully covered by us.

 

International Orders:

• Shipping charges are additional and depend on the weight, volume, and destination.

• VAT, customs, and import duties are not included in our ordering process.

• Any applicable duties/taxes must be paid by the recipient as per local government regulations.

• Our delivery agent may request duty payments before exportation from India.

 

DELIVERY

• As all styles are made-to-order, estimated delivery times vary.

• Production and dispatch typically take 3 to 4 weeks, depending on the garment’s design and style.

• For urgent delivery requests, please contact us at +91 95993 84568

• In case of unforeseen production delays, we will keep you informed.

• Arohann partners with third-party logistics for courier services. We are not responsible for delays caused by external logistics teams.

 

ALTERATIONS

• Customers must bear return shipping costs for any alterations on international and domestic orders.

• No alteration charges apply if requested within 15 days of receiving the order.

• Additional charges apply for plus sizes (bust size over 40.5 inches).

• For alteration requests, contact us via:

       WhatsApp: +91 95993 84568

       Email: info@arohann.com

 

ORDER CANCELLATIONS

• Orders cannot be canceled, exchanged, or refunded once placed.

• If an order cannot be fulfilled due to insufficient stock, we will notify you via email.

• In such cases, a full refund will be issued to the original payment method.

• Arohann will only refund the value of goods and shipment. Any bank charges incurred during the transaction will not be reimbursed.

• Card refunds may take up to 10 business days, depending on the bank’s processing time.