Terms of service

 

OVERVIEW

This website is operated by Arohann. Throughout the site, the terms “we,” “us,” and “our” refer to Arohann. By accessing and using this website, including all information, tools, and services available on it, you agree to comply with and be bound by these Terms of Service ("Terms").

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms and Conditions, including any additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before using our website. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store will also be subject to these Terms of Service. You can review the most current version at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.

 

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence. If you are under the age of majority, you confirm that you have obtained parental or guardian consent to use this site.

You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws) while using the Service. Any breach or violation of these Terms will result in the immediate termination of your Services.

You are prohibited from transmitting any worms, viruses, or malicious code that may cause harm to the site or to other users. Engaging in hacking, data breaches, or any unauthorised access to the site’s systems is strictly prohibited and may lead to legal action.

 

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. We may suspend or terminate your account or restrict your access to certain parts of the site if we find any misuse of our services or breach of these Terms.

You understand that your content (excluding credit card information) may be transferred unencrypted over various networks and may involve changes to conform to the technical requirements of connecting networks or devices. However, credit card information is always encrypted during transfer over networks to maintain security.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission. The headings used in this agreement are included for convenience only and will not limit or affect these Terms.

 

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We strive to ensure that the information provided on our site is accurate and up to date. However, we are not responsible if the information available on this site is inaccurate, incomplete, or outdated. The content on this site is provided for general information purposes only and should not be solely relied upon for decision-making without consulting more accurate and complete sources of information.

Historical information provided on this site may not be current and is for reference purposes only. We reserve the right to modify the content of this site at any time, but we have no obligation to update any information. It is your responsibility to monitor changes to our site.

 

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part of it) at any time without prior notice.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

 

SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through our website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display the colors and images of our products as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the product’s color.

We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction at our discretion. We may also limit the quantities of products or services offered. All product descriptions and pricing are subject to change without notice at our sole discretion.

We do not guarantee that the quality of any product, service, or other material purchased will meet your expectations.

 

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made on our website. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

 

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

 

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

 

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

 

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through our store is governed by our Privacy Policy. When you provide personal details such as your name, email address, billing information, or shipping address, you agree to the collection, storage, and use of this information as outlined in our Privacy Policy.

We use your personal information to process your orders, deliver products, and provide customer support. Additionally, your data helps us improve your shopping experience by personalising product recommendations and improving website functionality.

We take data protection seriously and implement industry-standard security measures to protect your information from unauthorised access, loss, or misuse. However, while we strive to protect your information, no method of transmission over the internet is completely secure. By using our site, you acknowledge that you are sharing your information at your own risk.

If you wish to access, modify, or delete your personal information, you may contact us at info@arohann.com. For more details, please review our full Privacy Policy available on the website.

 

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

 

SECTION 12 – PROHIBITED USES

You are prohibited from using this site or its content for any unlawful or unauthorised purpose. Specifically, you agree not to:

• Engage in any illegal activities or violate any applicable laws and regulations.

• Violate intellectual property rights, including copyrights, trademarks, or patents.

• Harass, abuse, defame, or harm others based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.

• Provide false or misleading information.

• Introduce malicious software such as viruses, worms, or Trojan horses to the site.

• Collect or track personal information of other users without their consent.

• Attempt to interfere with the site’s security, functionality, or performance.

• Engage in spamming, phishing, or other fraudulent activities.

We reserve the right to terminate or restrict your access to our website if you are found to be engaging in any of the prohibited activities listed above. Violating these terms may also result in legal action.

 

SECTION 13 – DISCLAIMER OF WARRANTIES

We provide our services and products on an "as is" and "as available" basis without any express or implied warranties or conditions. This includes, but is not limited to, implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

We do not guarantee that:

• Your use of our service will be uninterrupted, secure, or error-free.

• The information provided on the site will be accurate, reliable, or complete at all times.

• Any products or services purchased from our site will meet your expectations.

From time to time, we may remove services for an indefinite period or discontinue them without notice. You agree that you are using our services at your own risk, and we shall not be held liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of the service or products.

Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability. In such cases, our liability shall be limited to the maximum extent permitted by law.

 

SECTION 14 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Arohann, including our directors, officers, employees, affiliates, agents, contractors, and suppliers, shall not be liable for any injury, loss, claim, or damages arising from your use of the service or any products. This includes, but is not limited to:

• Loss of profits, revenue, or data.

• Replacement costs.

• Business interruption.

• Personal injury or property damage.

• Any indirect, incidental, punitive, or consequential damages.

We are not responsible for errors, inaccuracies, omissions, or other issues resulting from your use of the service or any third-party content accessed through the site. Our total liability for any claim arising out of the use of the site or products shall not exceed the amount paid by you for the product or service in question.

 

SECTION 15 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Arohann and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

 

SECTION 16 – SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, invalid, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by law. The unenforceable portion shall be deemed severed from these Terms, and the remaining provisions shall remain valid and enforceable.

This ensures that the overall agreement remains intact and enforceable, even if certain clauses are found to be unenforceable.

 

SECTION 17 - TERMINATION

The obligations and liabilities of the parties incurred before the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

 

SECTION 18 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

 

SECTION 19 - DISPUTES 

Any dispute relating in any way to your visit to Arohann.com or to products you purchase through Arohann.com shall be submitted to confidential arbitration in Gurugram, Haryana, except that, to the extent you have in any manner violated or threatened to violate Arohann.com intellectual property rights, Arohann.com may seek injunctive or other appropriate relief in any court in India or internationally, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing under the Indian Arbitration Act.

The arbitrator award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

SECTION 20 – GOVERNING LAW

These Terms of Service and any separate agreements through which we provide you services shall be governed by and interpreted by the laws of India. Any disputes arising under these Terms shall be resolved under the jurisdiction of the courts in Gurugram, Haryana.

 

SECTION 21 – CHANGES TO TERMS OF SERVICE

We reserve the right to modify or update these Terms at any time without prior notice. Any changes will take effect immediately upon posting on this page. Your continued use of our site following the posting of changes constitutes acceptance of those changes.

We recommend that you review these Terms regularly to stay informed of any updates. If you have any questions or concerns about the Terms of Service, please contact us at info@arohann.com.

 

SECTION 22 – CONTACT INFORMATION

If you have any questions or concerns about these Terms of Service, please contact us at:

📧 Email: info@arohann.com